Support
We’re a small team of parents — happy to help.
Frequently asked questions
How do I add a second baby (twins)?
Open Settings (the gear icon, top right) and tap Add a twin under Babies. Each baby gets their own routine, colour and history, shown side by side.
How do I log a feed, diaper or weight?
Tap Track under a baby. Pick the feed type, amount and anything else that happened (diaper, burp, shower, supplements), then Save session. The time is filled in automatically — tap it to adjust.
My feed reminders are late or not arriving
On Android, open Settings → Reminders → Alarm reliability and turn off battery optimisation for the app — aggressive power saving (common on OnePlus, Oppo and Xiaomi) delays alarms. Also make sure notifications are allowed for Babies Tracker in your system settings. On iPhone, reminders arrive as notifications; enable them in iOS Settings → Notifications → Babies Tracker.
How do I share with my partner, a caregiver or my doctor?
In Settings → Account you can Invite by email and choose exactly which babies that person can see. For a doctor or grandparent, create a read-only share link and pick which log types are visible — you can revoke it at any time.
Do I need an account?
No. The app works fully offline with no account and your data stays on your device. An account is only needed to sync between devices or share with someone else.
How do I delete my account and data?
In the app, go to Settings → Account → Delete account and confirm. This permanently removes your account and everything synced to the cloud. Full details are on our account deletion page.
Why do the times look wrong?
Times are shown in your device’s local timezone. If something looks off after travelling or changing timezones, make sure your device clock and timezone are set automatically, then reopen the app.
Contact
Email: [email protected]
For privacy questions see our Privacy Policy, and our Terms of Service.